Issuetrak
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Workflow & Task Management
- Email Notifications
- Installation & Upgrades
- Dashboard
- My Issues
- Knowledge Base
- Site Appearance
- Site References
- Issue, User, and Organization Fields
- Web-based Access
- Self-Registration
- Report Writer
- Searches and Saved Searches
Pricing Info
Pricing Info
Issuetrak offers two licensing options, Team and Support plans, and two hosting options, Cloud or On-Premise. A free online demo is also available.
Cloud – Team Plan
- $27/agent/month
- $291/agent/year
Cloud – Support Plan (agents + free unlimited users)
- $79/agent/month
- $876/agent/year
On-Premises Subscription
- Teams: $160/agent
- Support: $478/agent
On-Premises Perpetual
- Team: $212/agent (one-time payment)
- Support: $1059/agent (one-time payment)
All plans and deployment options offer these features:
- 24/7 phone, chat, and email support
- Custom forms and form templates
- Unlimited issues
- Task management
- Omnichannel issue submission
- Notifications
- Mass issue handling
- Reporting
- Issue automation and workflows
- Dashboards
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pepsi, 3M, Verizon, Philips, UPS, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IssueTrak is a web-based help desk software and customer support platform merged into one compact and powerful package.
Company Email
info@issuetrak.com
Contact No.
Company's Address
249 Central Park Avenue
Virginia Beach, Virginia 23462
Issuetrak Comparisons
Popular Issuetrak Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- PDF Guides
- Video Tutorials
- Ticket Support
- Live Support
- Community
- FAQ
- Knowledgebase
- Troubleshooting
- News
- Events
- Feedback
- Category
- Tickets
- Content
- Article Management
- FAQ Management
- Tutorial Management
- Forum
- Live Chat
Pricing Info
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular PHP Ajax web-hosted help desk service that offers businesses with support capabilities that do not disrupt workflows.
Company Email
info@ajsquare.com
Contact No.
Company's Address
The Lords Garden,
1-12, Villacheri Main Road, Villacheri
Madurai 625006
TamilNadu, India
AJ Help Desk Comparisons
Popular AJ Help Desk Alternatives
If you are still having doubts about which solution will perform best in your case it might be a sound idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular a given software is and how big is its online presence. For instance Issuetrak Twitter profile has currently 5019 followers. At the same time AJ Help Desk Twitter is followed by 1 users.
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