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Compare InTouch CRM vs Pipedrive

What is better InTouch CRM or Pipedrive? Buying the ideal CRM Software product is all about cross-checking numerous solutions and determining the top software for your specific needs. Our unique process gives you a brief look at the general rating of InTouch CRM and Pipedrive. For overall quality and performance, InTouch CRM scored 7.3, while Pipedrive scored 9.5. On the other hand, for user satisfaction, InTouch CRM earned 100%, while Pipedrive earned 100%.

Below it's also possible to check their functions, terms, plans, etc. to see which application will be more appropriate for your situation. One key aspect to assess is if the software can toggle on/off permissions on various types of users to secure any critical company data.

Our team put a lot of effort to prepare reviews of all popular CRM Software solutions that you can find on the market, but among them these three caught our special attention: Salesforce CRM, HubSpot CRM, Freshsales.

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SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact management
  • Email marketing
  • Automated campaigns
  • Web forms
  • Survey tools
  • Social media management
  • Text messaging
  • Lead & pipeline management
  • Calendar and tasks
  • Capture new Contacts and Leads
  • Build an Email List
  • Collect Data and Segment
  • Use Automation to Follow-Up
  • Build a Sales Pipeline
  • Use Tasks to Power Follow Up
  • Full Campaign Reporting
  • Web Forms
  • Amazing customer support
  • Flexible reporting

Pricing Info

Free: $0 pay as you go

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 100 Email Credits
  • 1 Custom Field
  • 1 Web Form

Sales: $15 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 250 Email Credits
  • Unlimited Custom Fields
  • 1 Web Form
  • Lead Management
  • Team Calendar
  • Task Management
  • 1 Social Feed

Marketing: $31 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 10,000 Email Credits
  • Unlimited Custom Fields
  • 5 Web Forms
  • 10 Marketing Campaigns
  • Online Surveys
  • Text Marketing
  • Letters & Labels
  • 5 Social Feeds

Complete: $47 per user per month

  • Unlimited Contacts
  • Unlimited Organizations
  • Unlimited Groups
  • Unlimited Contact History
  • Email Marketing
  • 20,000 Email Credits
  • Unlimited Custom Fields
  • Unlimited Web Forms
  • Lead Management
  • Team Calendar
  • Task Management
  • Full Automated Campaigns
  • Online Surveys
  • Text Marketing
  • Letters & Labels
  • 10 Social Feeds

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Currently InTouch only integrates with some systems, but it will soon host of new integrations. It currently integrates with KashFlow and WordPress.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InTouch is an integrated web based system combining email marketing with powerful CRM features.

Company Email

Contact No.

Company's Address

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export

Pricing Info

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12 per user/month (billed annually), $15 per user for monthly fee

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $24 per user/month (billed annually), $29 per user for monthly fee

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $49.17 per user/month (billed annually), $59 per user for monthly fee

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SkyAnalytics, Contactzilla, Iterable, MaxwellHealth

Integrations

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.

Company Email

team@pipedrive.com

Contact No.

Company's Address

460 Park Ave South
New York, NY 10016
USA

Both InTouch CRM and Pipedrive were tested by a group of independent SaaS experts who carried out a thorough examination of all core aspects of each service. Their final rating was prepared using our unique SmartScore model which provides a separate partial score to every element like: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we make sure we pay attention to all sides of a service prior to calculating its final score.

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