What is better Intercom or Whatfix? Today’s firms want the most effective Customer Experience Management Software product to remain competitive. On this page we help you with choosing the best product, by allowing you to compare Intercom and Whatfix down to the very details of their individual modules.
It's also possible to make use of our total scoring values, which rate the software general quality and performance. Intercom got a 8.9 score, while Whatfix has a score of 7.9. Likewise, it is possible to compare their general user satisfaction rating: 96% (Intercom) against 100% (Whatfix). Don’t forget to opt for the software that best answers your top priorities, not the application with a lot of features.
Those of you who don't have much time or would like to get a Customer Support Software suggestion from our team may want to try out these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
Every time you choose a software that you are sure will work best for your company you shouldn’t simply focus on what experts have to say about it. Very often personal experience with the product may be different, depending on specific preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you a quick impression of how real users of Intercom and Whatfix rate their contact with the app. Our algorithm is based on advanced analysis of product appearances on other sites, social media and blogs, so you will get a complete and reliable landscape of what other people think about each software. In this case Intercom got a total satisfaction rating at 96% while for Whatfix 100% of people claim they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
