What is better Intercom or OPINATOR? Specific firms demand different types of Customer Experience Management Software. To understand well which one fits your needs, think of reviewing various solutions feature by feature an taking into consideration their conditions and prices. Similarly, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Intercom (8.9) vs. OPINATOR (8.0) for overall quality and efficiency; Intercom (96%) vs. OPINATOR (N/A%) for user satisfaction rating. Examine their high and weak points and see which software is a more sensible choice for your company. One simple but effective way is to note down the strengths and weaknesses of both solutions side by side and see which software is better.
We realize that not all companies have the time to test a wide range of different products, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:
Website Pop-Ups
QR Codes
SMS & Email Campaigns
Chatbots
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBVA, Northface, Santander
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
Company Email
info@opinator.com
Contact No.
Company's Address
Innology Ventures, S.L.
Paseo de la Castellana 210, Piso 8
Puerta 10, 28046 Madrid
Spain
In case you continue having doubts about which solution will perform best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are usually a way to see how popular every product is and how big is its online presence. For instance Intercom Twitter account has currently 15578 followers. At the same time OPINATOR Twitter is followed by 0 users.
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