What is better Intercom or iTouchVision Customer Service? Buying the ideal Customer Support Software product is all about assessing different solutions and figuring out the top software for your specific needs. Our exclusive system will give you a brief look at the general rating of Intercom and iTouchVision Customer Service. For all round quality and performance, Intercom scored 8.9, while iTouchVision Customer Service scored 7.8. On the other hand, for user satisfaction, Intercom earned 96%, while iTouchVision Customer Service earned 97%.
Below it's also possible to look at their features, terms, plans, etc. to find out which application will be more suitable for your needs. One critical feature to evaluate is whether the app allows you to enable/disable limitations on various types of users to secure any confidential company data.
We know that not all businesses have the time to scrutinize a large number of various services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
In the event you continue having second thoughts about which app will be best for your company it might be a sensible idea to check out each service’s social metrics. These metrics are frequently a sign of how popular each product is and how wide is its online presence. For instance, in case of Facebook Intercom has 6194 likes on their official profile while iTouchVision Customer Service profile is liked by 2255 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
