What is better InMoment or Birdeye? Getting the ideal Customer Experience Management Software product is all about cross-checking various solutions and identifying the top software for your specific needs. Our unique process gives you an instant look at the general rating of InMoment and Birdeye. For general quality and performance, InMoment scored 9.0, while Birdeye scored 9.0. On the other hand, for user satisfaction, InMoment earned 100%, while Birdeye earned 97%.
Below it's also possible to verify their functions, terms, plans, etc. to see which program will be more appropriate for your situation. An important element to evaluate is if the software can enable/disable limitations on various types of users to secure any confidential corporate data.
Those of you who want to save some time or could use a Customer Experience Management Software suggestion from our team might want to try out these top choices for this year: Alchemer, Smartlook, Zendesk.
InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
You shouldn’t count on exclusively a wide range of useful tools and adjustable pricing plans from a credible Customer Experience Management Software. Almost as significant as key features is a quality customer support. You want to make sure that in a situation where you have any questions about InMoment or Birdeye, or you run into a problem, or perhaps you’ll want to ask for a certain change or functionality beneficial to your team you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to enjoy personal training or at least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
