What is better Inkling Knowledge or Document360? With various features, pricing, conditions, and more to evaluate, choosing the right Knowledge Management Software for your firm is tough. However by using our system, it is simple to match the characteristics of Inkling Knowledge and Document360 together with their general score, respectively as: 9.7 and 9.0 for overall score and 91% and 97% for user satisfaction.
You can also review them feature by feature check out which application is a better fit for your enterprise. Don’t forget to ask for a trial version first before subscribing to see how the solution works in practical situations.
Our experts made sure to prepare reviews of all popular Knowledge Management Software products available on the market, but among them these three deserved our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Inkling Knowledge is a platform for empowering your frontline workforce to deploy actions that are in accordance with situations and company rules and procedures. If you are interested in training and keeping your employees updated with regulations with this solution, you can request tailored enterprise pricing from the sales team by phone, email, or web form.
A dynamic and interactive knowledge authoring and sharing platform that empowers your frontline to perform consistently. It helps you to streamline the process of capturing helpful content, organizing them in meaningful ways, and deploying them organizational-wide for easy retrieval by your customer-facing teams.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Please keep in mind that even though both Inkling Knowledge and Document360 may provide an outstanding range of features each solution could be designed for a different business size. If you are analyzing various solutions you should give some attention to a business type they are aimed at. Certain features may scale up efficiently for big enterprises but if you run a small or medium company it’s often more sensible to avoid paying for advanced functionalities that you might never actually use.
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