What is better Inbenta or Vivantio? A good way to find the appropriate Customer Support Software product for your company is to compare the solutions against each other. Here you can compare Inbenta and Vivantio and see their features compared contrastively to help you decide on which one is the superior product.
Likewise, you can compare their overall ratings, such as: overall score (Inbenta: 8.4 vs. Vivantio: 8.4) and user satisfaction (Inbenta: 100% vs. Vivantio: 93%). Analyze their distinctive features and similarities and discover which one outperforms the other. Similarly imagine how your business will look like in the future; will your company outgrow the app in the next couple of years?
Currently, the top services in our AI Software category are: Google Vertex AI, Salesforce Einstein, Azure Machine Learning Studio.
Inbenta integrates with the following business systems and applications:
Zendesk
Salesforce Desk.com
Salesforce Service Cloud
Endeca
Skype
Facebook Messenger
Mobile
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Multiplus SA, Xapo, GoAnimate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Inbenta and Vivantio were tested by a group of independent B2B experts who conducted a full study of all core aspects of each service. Their ultimate rating was prepared by means of unique SmartScore system that calculates a separate partial score to each component including: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect crucial to a company so we do our best to pay attention to all facets of a product before calculating its final rating.
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