What is better Inbenta or Salesforce Service Cloud? There are lots of Customer Support Software products out there right now. The ideal way to find out which one fits your needs best is to check them side by side. As an example, here you can review Inbenta and Salesforce Service Cloud for their overall score (8.4 vs. 9.6, respectively) or their user satisfaction rating (100% vs. 97%, respectively).
Additionally, you can review their individual modules and pricing stipulations along with other useful information below. When matching products make sure to compare their related features and mark their disparities to obtain a clearer picture of both deals. What is more keep in mind to check other factors like security, backup, intuitiveness, and helpdesk support.
Our team put a lot of effort to review all popular AI Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Salesforce Einstein, Google Vertex AI, Azure Machine Learning Studio.
Inbenta integrates with the following business systems and applications:
Zendesk
Salesforce Desk.com
Salesforce Service Cloud
Endeca
Skype
Facebook Messenger
Mobile
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Multiplus SA, Xapo, GoAnimate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
It may not always be enough to simply compare Inbenta and Salesforce Service Cloud with one another. Although reliable features, cost and customer comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by each software. Very often a less dominant solution may turn out to be a great choice that was distinguished with SaaS awards such as our Supreme Software Award which shows that despite limited market presence it’s a significant rival to the solutions that rule the market.
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