What is better Inbenta Knowledge Management or Lighthouse Desktop? There are many Knowledge Management Software products in the market today. The simplest way to find out which one fits your needs best is to check them side by side. As an example, here you can review Inbenta Knowledge Management and Lighthouse Desktop for their overall score (9.2 vs. 7.7, respectively) or their user satisfaction rating (93% vs. 96%, respectively).
You can even examine their functions and pricing terms along with other helpful details below. When matching products make sure to analyze their corresponding advantages and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to evaluate non-core factors including security, backup, intuitiveness, and customer support.
In the event you want to quickly find the top Knowledge Management Software according to our review team we suggest you try out one of these products: ServiceNow Knowledge Management, Zendesk, Zendesk.
Inbenta Knowledge Management lets you consolidate all business information in a single platform where you can control it so you can swiftly answer your customers’ queries. If you are interested in the software, you can request enterprise pricing by phone, email, web form, or chat.
Inbenta Knowledge Management enables you to connect the system with your help center application and other third-party solutions using JavaScript and API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Groupon, Skyscanner, Allegion
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An AI-powered knowledge management application that enables self-service.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
No Knowledge Management Software will be able to cover all the needs of a business. Though key functionalities of Inbenta Knowledge Management and Lighthouse Desktop are obviously a priority you should also carefully study the integrations offered by a given product. Quote frequently your team will already be using some other B2B software in your company and it’s definitely wiser to opt for products that integrate well with each other. With that approach you can guarantee an effortless exchange of information between your teams and apps, which can really reduce time spent on migrating between one product and the other.
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