What is better IMsupporting or Salesforce Service Cloud? You have so many Customer Support Software solutions in today’s market that deciding on the best product can be overwhelming. On our comparison page, it is simple to evaluate the functions, pricing conditions, available plans, and more details of IMsupporting and Salesforce Service Cloud.
You can evaluate their score (8.7 for IMsupporting vs. 9.6 for Salesforce Service Cloud) and user satisfaction level (100% for IMsupporting vs. 97% for Salesforce Service Cloud). The scores and ratings give you an overall idea how both these software products perform. Moreover, make sure if the application can integrate with existing business apps to guarantee greater productivity.
Users who are pressed for time or want a Customer Support Software recommendation from our experts may want to try out these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, information and statistics that we presented in this comparison were gathered from official company websites, advertising content available online, actual experience from real clients as well as our own direct use of each solution by a professional reviewer. We pay a lot of attention to comprehensively analyze each app, as a result we not only examine it internally, but we also match our findings with views of other users from the SaaS community.
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