What is better IMsupporting or Logicalware MailManager? Getting the most effective Customer Support Software product is all about cross-checking numerous solutions and identifying the top application for your specific needs. Our exclusive system will give you a fast look at the general rating of IMsupporting and Logicalware MailManager. For general quality and performance, IMsupporting scored 8.7, while Logicalware MailManager scored 7.3. On the other hand, for user satisfaction, IMsupporting earned 100%, while Logicalware MailManager earned 100%.
Below it's also possible to look at their characteristics, terms, plans, etc. to determine what program will be more appropriate for your company. One key element to evaluate is if the application allows you to enable/disable limitations on different types of users to limit the exposure of any sensitive business data.
Our experts made sure to review all popular Customer Support Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
All the data, information and statistics that we offered in this table were gathered from official company websites, promotional materials available online, real-life experience from real clients as well as our individual hands-on use of each software by an expert. We do our best to thoroughly study each product, as a result we not only study it ourselves, but we also match our findings with experiences of other members from the SaaS community.
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