What is better IdeaScale or ConnectWise Automate? Today’s firms require the best Customer Support Software product to continue to be competitive. On this page we help you with buying the right service, by allowing you to compare IdeaScale and ConnectWise Automate down to the very details of their individual offers.
You can also check our overall scoring values, which rate the software general quality and performance. IdeaScale got a 7.8 score, while ConnectWise Automate has a score of 8.5. Likewise, you may compare their general user satisfaction rating: 97% (IdeaScale) against 92% (ConnectWise Automate). Keep in mind to opt for the application that best addresses your top issues, not the software with the most robust features.
We realize that not all people have the time to scrutinize dozens of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
In case you are still having doubts about which service will perform best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how extensive is its online presence. For example IdeaScale Twitter account has currently 4077 followers. At the same time ConnectWise Automate Twitter is followed by 11149 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
