What is better IdeaScale or Live2Support? You have so many Customer Support Software solutions in today’s state of that industry that picking the right product may be difficult. On our comparison page, you can easily compare the tool, stipulations, available plans, and more details of IdeaScale and Live2Support.
You can also check their score (7.8 for IdeaScale vs. 8.1 for Live2Support) and user satisfaction level (97% for IdeaScale vs. 100% for Live2Support). The scores and ratings present you with a general idea how both of these software products perform. Moreover, find out if the solution can integrate with existing business apps to promote greater productivity.
Right now, the most popular solutions in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
When you pick a service that you think will be an actual asset for your team you shouldn’t only limit yourself to what reviewers have to say about it. Very often individual experience with the service may change, depending on your own preferences and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you a quick impression of how real users of IdeaScale and Live2Support rate their contact with the product. Our algorithm is built around advanced analysis of product appearances on other sites, social media as well as blogs, so you are going to receive a full and reliable picture of what other users think about every product. In this example IdeaScale got a total satisfaction rating at 97% while for Live2Support 100% of users express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
