nanoRep
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 1 Community
- Logo Upload
- Profanity Filter
- Mobile Optimized
- Custom Fields
- Social Integration
- Google Analytics
- Innovation Widget
- 99.5% Up-Time Guarantee
- Resources & Training
- Workflow Management
- Idea Refinement
- Evaluation Tool Set
- SAML
- Full API Access
- Security/ SAS 70 Type II
- Single Sign-On
Pricing Info
Pricing Info
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
- 5 Campaigns
- Logo Upload
- Profanity Filter
- Mobile Optimized
- Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
- 15 Campaigns
- 10 Custom Fields
- Social Integration
- Public or Private Community
- Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Both plans come with the following features:
- Unlimited Campaigns
- 20 Custom Fields
- Dedicated Support & Training
- Idea Refinement & Evaluation
- Full API Access
Integrations
Integrations
IdeaScale integrates with:
- Sharepoint
- Yammer
- Wordpress
- OneLogin
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayada, City of Atlanta, Columbia University, EA, NBC. NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.
Company Email
sales@ideascale.com
Contact No.
Company's Address
1506 19th St. N.W. Suite 4, Washington, D.C. 20036
IdeaScale Comparisons
Popular IdeaScale Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
The software compared on this page are merely a sliver of our full Customer Support Software category and you should remember that there might be more desirable solutions out there. If you would like to ensure you make the optimal decision for your business we strongly suggest that you compare more products first. You can also consider to check out our top 10 Customer Support Software list to see which apps are in the current year the highest-rated ones and dominate the market.
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