What is better Hybrid.Chat or NinjaOne (Formerly NinjaRMM)? To make sure you get the most effective and productive Customer Support Software for your firm, you need to compare products available on the market. For instance, here you may match Hybrid.Chat’s overall score of 8.0 against NinjaOne (Formerly NinjaRMM)’s score of 8.6. You may also compare their general user satisfaction: Hybrid.Chat (N/A%) vs. NinjaOne (Formerly NinjaRMM) (93%).
Furthermore, you can assess their good and bad points feature by feature, including their contract conditions and prices. By comparing products you are improving your chances to pick the best software for your budget. Of course you should know your specific needs to realize which service addresses those needs.
We know that not all people have the time to examine dozens of various services, so we created a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Hybrid.Chat integrates with the following business systems and applications:
Slack
MatterMost
Telegram
HipChat
Facebook
WeChat
SalesForce
Zoho CRM
HighRise
SugarCRM
PipeDrive
HelpDesk
Zendesk
Freshdesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Both Hybrid.Chat and NinjaOne (Formerly NinjaRMM) were reviewed by a team of reliable SaaS experts who prepared a thorough analysis of all crucial aspects of each solution. Their ultimate score was calculated using our unique SmartScore system which provides an individual partial score to every factor such as: main functionalities, customer support, mobile device support, security, user satisfaction and market presence. We know useful features are not the only aspect essential to a company so we do our best to pay attention to all aspects of a service prior to calculating its final score.
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