What is better Hybrid.Chat or LiveAgent? If you want to get a quick way to learn which CRM Software product is better, our unique system gives Hybrid.Chat a score of 8.0 and LiveAgent a score of 9.4 for general quality and performance. Furthermore, Hybrid.Chat is rated at N/A%, while LiveAgent is rated 99% for their user satisfaction level.
You can also examine their product details, such as functions, tools, options, plans, costs, and many more. See whether the solution allows you to customize some of its funnels to guarantee the software fits your own business workflows.
Users who don't have much time or could use a Live Chat Software suggestion from our team may want to take a look at these top choices for the current year: Zendesk, Vision Helpdesk, Pipedrive.
Hybrid.Chat integrates with the following business systems and applications:
Slack
MatterMost
Telegram
HipChat
Facebook
WeChat
SalesForce
Zoho CRM
HighRise
SugarCRM
PipeDrive
HelpDesk
Zendesk
Freshdesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Almost as important as useful features and client support quality are pricing packages offered by Hybrid.Chat and LiveAgent. Even though pricing should not be the sole aspect it’s without a doubt a significant thing to think about. You should count on a flexible pricing plan that can be matched with your company size and effortlessly scaled up every time your business develops. Be sure that you don’t choose packages that include complex functionalities that you won’t find useful and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of each service to spend at least some time working with it. It’s a useful experience that doesn’t require you to pay any money and offers a practical overview of what it’s like to work with Hybrid.Chat and LiveAgent.
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