What is better HubSpot Service Hub or Splashtop Remote Support? There are numerous Customer Support Software products in the market today. The best way to find out which service fits your needs best is to compare them side by side. For instance, here you can compare HubSpot Service Hub and Splashtop Remote Support for their overall score (9.0 vs. 8.9, respectively) or their user satisfaction rating (98% vs. 90%, respectively).
Additionally, you can examine their features and pricing stipulations and other valuable information below. When matching products be sure to analyze their corresponding functions and mark their disparities to obtain a clearer picture of both deals. Likewise, bear in mind to assess other features such as security, backup, intuitiveness, and helpdesk support.
Right now, the top services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
All the data, information and reviews that we offered in this analysis were taken from official company sites, promotional materials available online, actual experience from real clients as well as our personal hands-on use of every product by an expert. We pay a lot of attention to extensively study every app, therefore we not only examine it on our own, but we also correlate our findings with experiences of other people from the SaaS community.
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