What is better HubSpot Service Hub or Inforobo? The best Customer Support Software is a solution that can handle your company’s specific needs. It is possible to find which option works best for your industry if you review numerous products before you decide which one is the best.
For example, HubSpot Service Hub and Inforobo are scored at 9.0 and 8.0, respectively, for overall quality and performance. Likewise, HubSpot Service Hub and Inforobo have a user satisfaction rating of 98% and N/A%, respectively, which shows the general feedback they get from customers. Even better, talk to an existing customer of the software and ask for their comments about the solution in question.
We are aware that not all businesses have the time to test a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
You don’t want just a broad range of features and adjustable pricing from a credible Customer Support Software. Almost as essential as key features is a quality customer support. You want to make sure that if you have any questions about HubSpot Service Hub or Inforobo, or you struggle with some problems, or maybe you’ll need to request a specific revision or functionality useful to your business you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can enjoy personal training or at least an FAQ you can use.
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