What is better HP Service Manager or Deskun? We are here to simplify the cumbersome process of contrasting Help Desk Software products for you. For instance, on this page you can verify the overall performance of HP Service Manager (8.3) and contrast it with the overall performance of Deskun (8.0). It's also possible to match their overall user satisfaction rating: HP Service Manager (84%) vs. Deskun (100%).
Furthermore, you can read their capabilities in detail to determine which product can better tackle your company’s needs. Generally, any business solution has to let you to immediately see the big picture, at the same time allowing you easy access to the details.
We realize that not all people have enough time to examine a wide range of various products, so we created a list of recommendations that you may find useful. Our top choices for the category are: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Please note that even though both HP Service Manager and Deskun may provide a top quality set of features each app might be designed for a different business size. If you are comparing features you may want to give some attention to a business type they are catering to. Some elements may scale up efficiently for large enterprises but if you have a small or medium company it’s frequently better to refrain paying for complex functionalities that you might never actually use.
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