What is better HoduCC or VICIdial? There are numerous Customer Support Software products out there these days. The ideal way to find out which service fits your needs best is to examine them side by side. For example, here you can review HoduCC and VICIdial for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (92% vs. 90%, respectively).
Additionally, you can review their individual modules and pricing stipulations along with other helpful facts below. When matching products be sure to check their similar features and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, keep in mind to check other features including security, backup, intuitiveness, and customer service.
In case you you need to quickly identify the best Call Center Software according to our review team we suggest you try out these services: Freshdesk Contact Center, JustCall, Zendesk.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
The software analyzed on this page are merely a small sample of our complete Customer Support Software category and you should keep in mind that there may be more desirable alternatives out there. If you want to ensure you make the best possible choice for your team we definitely encourage you to analyze more products first. You may also want to consult our top 10 Customer Support Software list to learn which solutions are at the moment the highest-ranking ones and leaders in the market.
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