What is better Hiver or ShowMyPC Remote Support and Meetings? The ideal Customer Support Software is a service that can address your company’s unique needs. You can determine which option works really with your enterprise if you assess a wider range of products before you decide which one is the best.
As an example, Hiver and ShowMyPC Remote Support and Meetings are scored at 8.8 and 8.3, respectively, for total quality and performance. Similarly, Hiver and ShowMyPC Remote Support and Meetings have a user satisfaction rating of 96% and 94%, respectively, which indicates the general response they get from customers. Moreover, talk to a regular user of the software and solicit their feedback about the software in question.
In the event you would like to quickly find the best Help Desk Software according to our experts we suggest you take a look at one of these products: Salesforce Service Cloud, Freshdesk, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Popular ShowMyPC Remote Support and Meetings Alternatives
Product Name
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The solutions compared on this page are only a small sample of our full Customer Support Software category and you should remember that there could be more reliable alternatives out there. If you would like to ensure you make the optimal decision for your business we definitely urge you to compare more solutions first. You can also consider to study our top 10 Customer Support Software list to see which services are currently the best ones and leaders in the market.
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