What is better Hiver or GrexIt? With a wide range of functions, pricing, details, and more to evaluate, determining the best Customer Support Software for your company is tricky. Nevertheless by working with our system, you can easily match the characteristics of Hiver and GrexIt together with their general rating, respectively as: 8.8 and 7.4 for overall score and 96% and 97% for user satisfaction.
You can also evaluate them feature by feature check out which software is a more suitable fit for your company. Don’t forget to ask for a trial version first prior to opting in for a plan to get a firsthand experience how the solution can help you in real scenarios.
Right now, the top services in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
Every time you select a product that you think will be an actual asset for your business you shouldn’t just pay attention to what experts have to say about it. Quite frequently individual experience with the app may change, depending on your own goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each app to give you a reliable overview of how actual users of Hiver and GrexIt rate their experience with the solution. Our algorithm is built around complex analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a comprehensive and reliable picture of what other customers think about each service. In this case Hiver has a total satisfaction rating at 96% while for GrexIt 97% of people claim they had an enjoyable experience with it.
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