Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Virtual Space
- Multiple Rooms
- Cloud Recording
- Advanced Admin Controls
- Frequency Reports
- Custom Workplace
- Sub-accounts
- Cloud Hosting
Pricing Info
GoBrunch offers enterprise pricing plans suited to different virtual space needs. The free version offers one permanent link to hold your meetings.
Free
- No Time Limit
- Up to 25 Participants per Room
- Share your Screen with Sound
- One Single Link Forever for your Meetings
- 1 Room per Space
- Up to 2 Simultaneous Presenter Cams
- Amazing Virtual Room Layouts
- Interactive Memes and Reactions
- No Installation
Gourmet – $11.99/month
- Up to 200 Participants per Room
- Recording on the Cloud
- Share Multiple Screens at the Same Time
- Upload Files and Materials
- Up to 5 Rooms or Breakout Sessions per Space
- Get Registration and Attendance Reports
- Up to 5 Simultaneous Presenter Cams
- Place your Logo
- Play YouTube Videos
- Download Chat History
- Exclusive Room Templates for Different Occasions
Prime Chef – $35.99/month
- All From Gourmet
- Up to 400 Participants per Room
- Customize your Spaces with Backgrounds and Images
- Embed Videos, Calendars, Forms, and Canva Designs
- Add, Move, and Duplicate Brunch Circles
- Connect your Rooms to Create Simple Private Metaverses
- Multiple Moderators (Up To 8)
- Up to 35 Rooms or Breakout Sessions per Space
- Custom URL
- Upload MP4 Videos for Asynchronous Watching
- Collaborate with Miro, Google Docs, Sheets, and Slides
- Broadcast Video and Audio to All Rooms
- 20 GB of Storage for Videos and Documents
- Priority Support
Enterprise – By quote
- All From Chef
- Multiple Accounts
- Attendance Report
- Custom Subdomain
- Dedicated Support
- API
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoBrunch is a virtual room solution that turns your meetings into lively, branded virtual spaces to help unite your team and community.
Company Email
Company's Address
GoBrunch,
8546 Palm Parkway 566, Orlando, Florida 32836,
USA
GoBrunch Comparisons
Popular GoBrunch Alternatives
Almost as important as useful features and user support level are pricing options given by Hiver and GoBrunch. While cost should not be the sole factor it’s surely a key thing to think about. You should try to find a flexible pricing plan that can be adjusted to your team size and easily scaled up if your business develops. Be sure that you don’t pick plans that include advanced tools that you won’t find useful and always try to contact with the vendor directly as big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and offers a solid overview of what it’s like to work with Hiver and GoBrunch.
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