What is better GoBrunch or ScreenConnect? A good way to find the appropriate Customer Support Software product for your company is to cross-check the solutions against each other. Here you can compare GoBrunch and ScreenConnect and see their capabilities compared thoroughly to help you pick which one is the superior product.
Likewise, you can examine their overall ratings, for instance: overall score (GoBrunch: 8.0 vs. ScreenConnect: 9.0) and user satisfaction (GoBrunch: 99% vs. ScreenConnect: 96%). Analyze their varying features and similarities and discover which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
We realize that not all people have enough time to scrutinize dozens of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having second thoughts about which app will perform best in your case it may be a sound idea to check out each service’s social metrics. These metrics are frequently a sign of how popular every app is and how large is its online presence. For example GoBrunch Twitter account has currently 658 followers. At the same time ScreenConnect Twitter is followed by 15200 people.
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