What is better GoBrunch or ScreenConnect? Buying the perfect Customer Support Software product is all about cross-checking various solutions and identifying the top software for your specific needs. Our proprietary system will give you a quick look at the general rating of GoBrunch and ScreenConnect. For overall quality and performance, GoBrunch scored 8.0, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, GoBrunch earned 99%, while ScreenConnect earned 96%.
Below it's also possible to verify their functions, terms, plans, etc. to find out which program will be more appropriate for your needs. An important aspect to check is if the software lets you to enable and disable limitations on various types of users to secure any sensitive company data.
Right now, the most popular products in our Remote Support Software category are: ScreenConnect, Zendesk, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both GoBrunch and ScreenConnect were evaluated by a group of reliable SaaS experts who carried out a full examination of all core elements of each solution. Their final rating was prepared by means of unique SmartScore algorithm that gives an individual partial score to every component such as: main functionalities, client support, mobile device support, security, customer satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we make an effort to pay attention to all facets of a app before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
