What is better Hiver or Bright Pattern? We are here to simplify the process of comparing Communications Software products for you. For instance, on this page you can examine the overall performance of Hiver (8.8) and compare it with the overall performance of Bright Pattern (8.0). It's also possible to match their overall user satisfaction rating: Hiver (96%) vs. Bright Pattern (96%).
What’s more, you can read their services carefully to find out which product can better deal with your company’s needs. Generally, any B2B software must let you to immediately see the big picture, at the same time giving you easy access to the details.
We know that not all companies have the time to test a wide range of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
In the event you continue having doubts about which solution will perform best in your case it might be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular every product is and how large is its online presence. For example Hiver Twitter profile has currently 4564 followers. At the same time Bright Pattern Twitter is followed by 300 users.
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