Moxo
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Status Updates
- Instant Messaging
- Activity Feed
- NNotifications
- Discussions
- User Directory
- Online Status of Coworkers
- File Sharing
- Document Collaboration
- Version Control
- Knowledge Base
- Surveys
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- User, Role, and Access Management
Pricing Info
Moxo offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Start – Free
- Search And Browse Messages From The Past 90 Days
- 10 MB File Upload Size
- 2 Service Integrations
- 3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
- 30 Minutes Per Meeting
- Free Native Apps For Ios, Android, Mac, And Windows
- Forward Emails Into Moxo
- Dial-In Directly To Meetings
- Help Desk
- Upload Files From Cloud Services
Business – Free
- Minimum of 3 users
- All Individual Features
- 20 Mb File Upload Size
- 5 Service Integrations
- 5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
- 45 Mins Per Meeting
- Administrative Dashboard
- User Management
Business Pro – $12/user/month
- All Business Features
- Search And Browse Messages For An Unlimited Time
- Unlimited Service Integrations
- 200mb File Upload Size
- Unlimited Time Per Meeting
- 50 Participants Per Meeting
- CSV Import
- Advanced User Management
- Custom Branding
- Analytics
- Unified Team Directory
- 24/7 Priority Support
Enterprise – By quote
- All Business Pro Features
- Dedicated Support Manager
- LDAP And MS Active Directory
- Unified Security, Data Retention, And Compliance Policies
- Organization-Wide Reporting, Metrics, And Analytics
- SAML + Single Sign On
- Identity Management Integrations
- Consolidated Billing
Integrations
- Airtable
- Box
- DocuSign
- Google Drive
- Dropbox
- Dynamics 365
- Filevine
- Global Relay
- Gmail
- Google Sheets
- HubSpot
- Jira
- Jumio
- Microsoft Outlook
- MS Teams
- OneDrive
- Redtail
- Salesforce
- Slack
- Smarsh
- Stripe
- Xero
- Zapier
- Zoho CRM
- Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ZTE, Citibank, BNP Paribas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Moxo brings mobile collaboration to teams for continuous productivity and engagement, and delivers a mobile-first, embeddable cloud collaboration service.
Company Email
info@moxo.com
Contact No.
Company's Address
1601 S De Anza Blvd
Cupertino, CA 95014
USA
Moxo Comparisons
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You should pay attention to the fact that while both Bright Pattern and Moxo may provide an outstanding range of features every app might be designed for a different business size. If you are analyzing various solutions you should give some attention to a company size they are catering to. Some functionalities might scale up effectively for big enterprises but if you own a small or mid-sized company it’s usually better to avoid paying for complex functionalities that you might never use.
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