What is better Hipporello Service Desk or TOPdesk? Buying the ideal Help Desk Software product is all about comparing different solutions and identifying the top software for your specific needs. Our exclusive system will give you a brief look at the general rating of Hipporello Service Desk and TOPdesk. For general quality and performance, Hipporello Service Desk scored 8.0, while TOPdesk scored 8.5. On the other hand, for user satisfaction, Hipporello Service Desk earned 100%, while TOPdesk earned 96%.
Below you can also look at their characteristics, terms, plans, etc. to see which software will be more suitable for your situation. One critical aspect to assess is if the software lets you to enable/disable limitations on different types of users to protect any confidential business data.
We are aware that not all people have enough time to try out a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Freshservice, LiveAgent, Zendesk.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Both Hipporello Service Desk and TOPdesk were tested by a team of reliable SaaS experts who prepared a thorough analysis of all key elements of every solution. Their final score was prepared by means of unique SmartScore algorithm that calculates a separate partial score to each factor including: main features, customer support, mobile device support, security, client satisfaction and media presence. We are aware that useful features are not the only factor essential to a company so we do our best to pay attention to all facets of a app prior to calculating its final rating.
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