What is better Helprace or EvantoDesk? To ensure that you acquire the most helpful and productive Help Desk Software for your company, you need to compare products available on the market. For instance, here you may match Helprace’s overall score of 8.0 against EvantoDesk’s score of 8.0. You may also evaluate their general user satisfaction: Helprace (90%) vs. EvantoDesk (100%).
Moreover, you can compare their pros and cons feature by feature, including their contract conditions and rates. By comparing products you are sure that you choose the best software for your situation. It goes without saying you have to know your unique needs to realize which software meets those needs.
In the event you need to quickly decide on the best Help Desk Software according to our review team we suggest you check out one of these solutions: Zendesk, Salesforce Service Cloud, Freshdesk.
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
If you continue having doubts about which solution will work best for your business it may be a good idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how large is its online presence.For instance, if you analyze Helprace LinkedIn profile you’ll learn that they are followed by 61 people. In case of EvantoDesk the volume of followers on their LinkedIn page is 23.
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