Helprace
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Community
- Feedback Gathering
- Automated Ticketing System
- Email Management
- Knowledge Base
- Self-Service Portal
Pricing Info
Pricing Info
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
Tickets – $10/Agent/Month or $108/Agent/Year
- Unlimited Mailboxes
- Adaptive Smart Search
- Drafts
- Feedback Widget
- Save Replies
- Agent Collision
- User Profiles
- Macros
Community – $10/Agent/Month or $108/Agent/Year
- Unlimited Articles & Storage
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Instant Answers
- Crowdsourcing
Docs – $10/Agent/Month or $108/Agent/Year
- Unlimited Articles & Storage
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Internal & Public Docs
Self-Service – $20/Agent/Month or $216/Agent/Year
- Unlimited Articles & Storage
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Instant Answers
- Agent Collision
- Internal & Public Docs
- User Portal Customization
- Multiple Product Support
- Article Usefulness Rating
- Moderation
- Customizable Voting
- Mark Best Replies
- Crowdsourcing
Helpdesk – $20/Agent/Month or $216/Agent/Year
- Unlimited Mailboxes
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Profiles
- Self-Service Portal
- Instant Answers
- Agent Collision
- Internal & Public Docs
- User Portal Customization
- Multiple Product Support
- Article Usefulness Rating
- Moderation
- Macros
- Save Replies
- Workflows
- Satisfaction Rating
- Reports
Complete – $30/Agent/Month or $324/Agent/Year
- Unlimited Mailboxes
- Adaptive Smart Search
- Drafts
- Feedback Widget
- User Feedback
- User Profiles
- Self-Service Portal
- Instant Answers
- Agent Collision
- Internal & Public Docs
- User Portal Customization
- Multiple Product Support
- Article Usefulness Rating
- Moderation
- Macros
- Save Replies
- Workflows
- Satisfaction Rating
- Reports
- Crowdsourcing
- Teams
- Ticket Management
- Custom Space Restrictions
- Contact Cloud
Integrations
Integrations
Helprace integrates with the following:
- Google Analytics
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Code Factor, Youzign, Mystore.no
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
Company Email
sales@helprace.com
Contact No.
Company's Address
Helprace
Stuffix Inc.
8010 Woodland Center Blvd
Tampa, FL 33614
USA
Helprace Comparisons
Popular Helprace Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Pricing Info
EvantoDesk – $16.67/agent/month or 15/agent/month (Annual Billing)
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Contact EvantoDesk for more enterprise pricing information and other product details.
Integrations
EvantoDesk integrates with the following business systems and applications:
- MailChimp
- ClinicAppointments.com
- Zapier
- QuickBooks
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Company Email
Contact No.
Company's Address
EvantoDesk
Eastwood Manor Stud, Eastwood, East Harptree BS40 6AH
United Kingdom
EvantoDesk Comparisons
Popular EvantoDesk Alternatives
If you continue having doubts about which solution will work best for your business it may be a good idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how large is its online presence.For instance, if you analyze Helprace LinkedIn profile you’ll learn that they are followed by 61 people. In case of EvantoDesk the volume of followers on their LinkedIn page is 23.
Page last modified