What is better Helprace or PHC Service FX? Finding the best Help Desk Software for your business is key to increasing your company’s efficiency. In our platform, it's easy to evaluate numerous solutions to see which one is the appropriate software for your requirements. Here you can match Helprace vs. PHC Service FX and check their overall scores (8.0 vs. 6.7, respectively) and user satisfaction rating (90% vs. 99%, respectively).
You can also study the details of costs, terms, plans, capabilities, tools, and more, and decide which software offers more advantages for your business. In general, choose the software that lets you to add/remove features and price terms to match your business growth or lack of it.
Users who want to save some time or could use a Help Desk Software suggestion from our team may want to take a look at these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Every time you pick a service that you are sure will be an actual asset for your team you shouldn’t only focus on what experts have to say about it. Very often individual experience with the software may be different, depending on specific goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how real users of Helprace and PHC Service FX estimate their contact with the software. Our algorithm is based on detailed analysis of product appearances on other sites, social networks and blogs, so you will get a complete and reliable landscape of what other users think about each solution. In this example Helprace got a total satisfaction rating at 90% while for PHC Service FX 99% of users claim they had a positive experience with it.
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