What is better Helpman or Sugar CRM? A good way to find the appropriate CRM Software product for your firm is to compare the solutions against each other. Here you can compare Helpman and Sugar CRM and see their functions compared thoroughly to help you choose which one is the superior product. Similarly, you can review their overall ratings, including: overall score (Helpman: 8.0 vs.
Sugar CRM: 8.9) and user satisfaction (Helpman: N/A% vs. Sugar CRM: 99%). Browse through their varying features and similarities and see which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next couple of years?
Those of you who are pressed for time or would like to get a Customer Support Software advice from our team may want to investigate these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
In case you are still having doubts about which app will work best for your business it might be a sound idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each product is and how big is its online presence. For instance, in case of Facebook Helpman has 29 likes on their official page while Sugar CRM profile is liked by 7975 users.
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