What is better Helpman or HappyFox? With different functions, pricing, terms, and more to evaluate, determining the best Customer Support Software for your firm is challenging. But making use of our system, it is simple to match the characteristics of Helpman and HappyFox together with their general score, respectively as: 8.0 and 8.8 for overall score and N/A% and 94% for user satisfaction.
You can also assess them feature by feature and see which application is a more suitable fit for your enterprise. Don’t forget to use a demo first before opting in for a plan to see how the program can help you in practical situations.
Our experts made sure to review all popular Customer Support Software products available out there, but among them these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
No Customer Support Software will be perfect enough to cover all the needs of a specific team. While main features of Helpman and HappyFox are important you should also thoroughly analyze the integrations offered by each app. Quote frequently you will already be using various kinds of SaaS software in your company and it’s much wiser to opt for services that integrate well with one another. If you do that you can guarantee a reliable transfer of data between your teams and services, which can considerably reduce time wasted on migrating between one software and the other.
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