Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Typo-tolerant instant search
- Clean user interface
- Mobile and tablet ready
- Copy-pasted images
- Auto-saved as you type
- Multilingual articles
- Update any screenshot on-the-fly
- Tag outdated screenshots
- Copy and paste screenshot URL
- Search queries
- Pageviews
- Feedbacks
- Track customers
- Customization
- Manage 301 redirect rules
- Edit meta titles/descriptions
- Edit URL slugs
- Serve your knowledge base from a subdirectory instead of a subdomain
- Self-managed canonical URLs
- Multiple Language Support
Pricing Info
Pricing Info
Helpman offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Silver – $25/month
- Unlimited Users
- 20 Published Articles
- Email and Online Support
- Theme Editor
- Screenshots Manager
- Analytics
- Customers tracking
- Intercom Messenger integration
- Google Analytics tracking
- Custom domain
- Password-protected knowledge base
- URL redirects
Gold – $50/month
- All Silver features
- 100 published articles
Platinum – $100/month
- All Gold features
- 250 published articles
Unlimited- $200/month
- All Platinum features
- Unlimited Articles
Integrations
Integrations
Helpman integrates with the following business systems and applications:
- Google Analytics
- Intercom
- Segment
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Moleskine, Proposify, PieSync, Wishpond
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpman is a robust knowledge base creator that enables businesses to build their own knowledge base for their app or website.
Company Email
hello@helpman.io
Company's Address
Avenue de Broqueville 72
1200 Woluwe-Saint-Lambert
Belgium
Helpman Comparisons
Popular Helpman Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
It may not always be enough to simply compare Helpman and Samanage with one another. While specific features, cost and user comments are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards won by every app. Frequently a less known product may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which reveals that regardless of lesser market popularity it’s a worthy contender to the software that rule the market.
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