What is better Helpjuice or Vivantio? Buying the best Customer Support Software for your firm is key to growing your company’s effectiveness. In our platform, you can easily evaluate different solutions to see which one is the proper software for your needs. Here you can match Helpjuice vs. Vivantio and check their overall scores (8.6 vs. 8.4, respectively) and user satisfaction rating (100% vs. 93%, respectively).
You can also analyze the specifics of costs, terms and conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, choose the software that lets you to scale the features and price terms to complement your company growth or lack of it.
Our team put a lot of effort to review all popular Customer Support Software products available on the market, but among them these three deserved our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you research various Customer Support Software services you shouldn’t only explore their list of features and offered pricing plans. Consider that the software should be meeting your standards and business so the more flexible their offer the better. Explore which OSes are supported by Helpjuice and Vivantio and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this may be a critical factor for many firms.
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