What is better Helpie or Zendesk? Reviewing products for the top Knowledge Management Software does not always have to be complicated. On our review platform, it is possible to match Helpie and Zendesk and quickly analyze their varying features. We allow you to examine their capabilities, supported devices, customer support, costs, terms, and many more.
You can even compare their overall score (8.0 for Helpie vs. 9.7 for Zendesk) and overall customer satisfaction level (N/A% for Helpie vs. 98% for Zendesk). Take your time and review your best options and discover which one is right for your company. Likewise, you must assess the vendor’s business viability; can you count on them and will they still be around in a few years time?
We are aware that not all people have enough time to scrutinize dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You don’t want simply a wide array of features and adjustable pricing packages from a credible Knowledge Management Software. Almost as significant as main features is a top-notch customer support. You want to make sure that when you have any questions about Helpie or Zendesk, or you face some problems, or perhaps you’ll want to ask for a specific change or feature beneficial to your company you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can enjoy personal training or at the very least an FAQ you can use.
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