HelpCenter.io
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Article editor
- AI widget
- Template editor
- Privacy control
- Multi-language support
Pricing Info
Pricing Info
HelpCenter.io offers different pricing plans for various business scales. Contact the vendor to book a demo.
Basic – $19/month/help center
- 1 User
- Up to 100 articles
- Daily Analytics
- 1 Language Only
- Most Integrations
- Subdomain on helpcenter.io
- Most Content Editor Options
- Basic Support
Solitude – $39/month/help center
- 1 User Only
- 14 Days Analytics
- Integrations
- 1 Language Only
- Smart JS Widget
- Custom Domain
Growth – $149/month/help center
- Everything in Booster +
- Up to 10 users
- 90 Days Analytics
- Multi-Language Support
- 99.9% Uptime Guarantee
Catalyst – $199/month/help center
- Everything in Growth +
- Unlimited users
- 365 Days Analytics
- Advanced Analytics
- Single Sign On
- 3 Hours of Manual Customization
- Automatic Translations
- Collaboration
- AI Question Answering
Integrations
Integrations
HelpCenter.io can seamlessly integrate with different applications, such as:
- Zapier
- ChatGPT
- Front
- Intercom
- OpenAI (GPT- models)
- Slack
- plugin for ChatGPT in early-preview
- MSTeams in early-preview
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BRP Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpCenter.io helps businesses easily create and maintain internal and customer-facing knowledge bases.
Company Email
hello@helpcenter.io
Company's Address
HelpCenter Solutions, Ltd.
Sofia, Grad Sofiya,
Bulgaria
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- WYSIWYG Editor
- Archiving & Versioning
- Templates
- Experts & Contacts
- Self-Learning Search
- Search Results Ranking
- Facets/Drill-Down
- In-Document Search
- User Views
- Inline Editing
- User Rights & Roles Management
- Validity Workflow
- Suggestions & Feedback
- Approval Workflow
- Message Inbox
- Push Notifications
- Reporting
Pricing Info
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
- Full-Text Search
- Auto-Suggest
- Drill-Down/Facets
- Self-Learning
- Document Search
- Smart Tree
- 5 Maximum Views
- Standard Set of Rights
- Contacts
- Ratings
- Archiving
- Versioning
- Templates
- Messaging
- Suggestion & Validation Workflows
- Standard Themes
- Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
- All SABIO Team Features
- Synonym Search
- External Sources Integration
- Unlimited Views
- Dictionary
- Approval Workflow
- Standard Reports
- Mobile Apps
- Zendesk Integration
- Freshdesk Integration
- Salesforce Integration
SABIO Enterprise – request pricing information
- All SABIO Business Features
- Individual Set of Rights
- Individual Reports
- Web Self-Service Integration
- REST API
- Multiple Tenancy
- Optional On-Premise Hosting
- Active Directory Integration
- Single Sign On
- Advanced Support with Dedicated SLA
Integrations
SABIO is ready to integrate with the following CRMs and help desk solutions:
- Zendesk
- Freshdesk
- Salesforce
SABIO also offers access to its REST API for you to customize your integrations. Documentation regarding this is available upon request.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-around knowledge repository that meets the needs of your different business units.
Company Email
info@sabio.de
Contact No.
Company's Address
SABIO GmbH
Schützenstraße 5
22761 Hamburg
Germany
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Almost as important as features and customer support level are pricing plans given by HelpCenter.io and SABIO. While cost should not be the only element it’s definitely an important thing to consider. You should count on a flexible pricing package that can be matched with your company size and painlessly scaled up if your business grows. You should be certain you don’t select plans that have advanced functionalities that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of every app to spend at least some time using it. It’s a helpful experience that doesn’t require you to spend any money and gives you a solid overview of what it’s like to work with HelpCenter.io and SABIO.
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