What is better Help Scout or Bazaarvoice Connections? Various businesses demand different types of Help Desk Software. To understand well which solution fits your needs, think of comparing various alternatives feature by feature including their conditions and pricing. Likewise, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Help Scout (9.1) vs. Bazaarvoice Connections (7.0) for total quality and efficiency; Help Scout (98%) vs. Bazaarvoice Connections (97%) for user satisfaction rating. Analyze their strong and low points and decide which software is a better option for your company. One simple but effective tactic is to note down the strengths and weaknesses of both applications next to each other and see which software comes on top.
We know that not all businesses have the time to try out a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the category are: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Connections Premium (by quote)
Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.
It may not always be enough to simply compare Help Scout and Bazaarvoice Connections with each other. Although specific functionalities, pricing and customer comments are all crucial and should be considered when making a final decision, you should also check out the recognition and awards claimed by each software. Frequently a less dominant app may turn out to be a good choice that was distinguished with B2B awards such as our Experts’ Choice Award which shows that despite lesser market presence it’s a worthy rival to the services that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
