What is better HappyFox or ServiceNext? If you need to have a quick way to decide which Customer Support Software product is better, our exclusive system gives HappyFox a score of 8.8 and ServiceNext a score of 8.0 for total quality and performance. In addition, HappyFox is rated at 94%, while ServiceNext is rated 96% for their user satisfaction level.
You can also review their product details, such as modules, tools, options, plans, prices, and more. Check if the application allows you to customize some of its funnels to make sure the app matches your own business procedures.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software services offered on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Please keep in mind that even though both HappyFox and ServiceNext may offer an excellent array of features each software could be designed for a different company size. If you are studying different apps you may want to focus on a business type they are meant for. Certain functionalities might scale up well for huge enterprises but if you have a small or mid-sized company it’s usually more sensible to refrain paying for customized features that you might never actually use.
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