What is better HappyFox or Re:Desk? The ideal Help Desk Software is a program that can handle your company’s unique needs. You can identify which choice works really with your industry if you assess numerous products before you decide which one is the best.
For example, HappyFox and Re:Desk are scored at 8.8 and 8.0, respectively, for general quality and performance. Similarly, HappyFox and Re:Desk have a user satisfaction rating of 94% and N/A%, respectively, which indicates the general response they get from customers. Better yet, talk to a current customer of the software and solicit their opinion about the software in question.
Right now, the top products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
You don’t want simply a broad range of features and scalable pricing packages from a well-known Help Desk Software. Almost as important as core features is a quality customer support. You want to ensure that if you have any questions about HappyFox or Re:Desk, or you struggle with some problems, or maybe you’ll need to request a certain revision or functionality useful to your team you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to profit from personal training or at least an FAQ you can use.
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