What is better Halo Service Desk or TOPdesk? Selecting the right Help Desk Software for your business is complicated with a lot of functions, options, and offers to choose from. But, depending on our review platform will make it possible for you to simplify the selection process by displaying all crucial products in one location.
For example, you can contrast Halo Service Desk and TOPdesk for their functions and overall scores, in this case, 8.0 and 8.5, respectively. Likewise, you can see which one has higher general user satisfaction rating: 100% (Halo Service Desk) and 96% (TOPdesk) to find out which solution is better for your organization. Don’t simply pick the service with the lowest price, but the software that has the most cost-effective value.
At this time, the leading solutions in our Service Desk Software category are: Freshservice, LiveAgent, Zendesk.
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
You should keep in mind that even though both Halo Service Desk and TOPdesk may have an excellent range of features each service might be created for a different company size. If you are studying different apps you should focus on a business type they are aimed at. Some elements could scale up well for big enterprises but if you run a small or medium company it’s usually better to stay away from paying for complex functionalities that you may never have a chance to use.
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