What is better Halo Service Desk or Mojo Helpdesk? It’s easy to our scoring system to provide you with a general idea which Help Desk Software product is more suitable for your business. For overall product quality, Halo Service Desk attained 8.0 points, while Mojo Helpdesk earned 8.3 points. Meanwhile, for user satisfaction, Halo Service Desk scored 100%, while Mojo Helpdesk scored N/A%.
Information regarding their functions, tools, supported platforms, customer support, etc. are available below to help you get a more accurate review. Don’t forget to get only the functions your company needs to avoid wasting money for features that are unnecessary.
We did our best to prepare reviews of all popular Service Desk Software solutions available out there, but among them these three caught our special attention: Freshservice, LiveAgent, Zendesk.
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
In the event you continue having second thoughts about which product will perform best in your case it may be a good idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every software is and how large is its online presence. For instance, in case of Facebook Halo Service Desk has 199 likes on their official profile while Mojo Helpdesk profile is liked by 655 people.
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