What is better Groove or Feefo? Getting the best Customer Support Software for your business is essential to improving your company’s effectiveness. In our platform, it is simple to examine a wide range of solutions to see which one is the ideal software for your needs. Here you can match Groove vs. Feefo and check out their overall scores (9.5 vs. 7.3, respectively) and user satisfaction rating (91% vs. N/A%, respectively).
You can also study the specifics of costs, conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, choose the software which helps you to add/remove features and pricing to match your sales growth or lack of it.
Those of you who are pressed for time or would like to get a Customer Support Software suggestion from our team may want to examine these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
Both Groove and Feefo were evaluated by a panel of reliable B2B experts who prepared a thorough analysis of all important elements of every service. Their final rating was calculated by means of unique SmartScore system which calculates an individual partial score to every factor like: main features, client support, mobile support, security, user satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a service prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
