CustomerSuccessBox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-channel review funnel system
- Manage multiple locations or clients
- Use your own brand and domain(s)
- Drive reviews on all local and industry review sites
- Pre-empt negative reviews
- Collect reviews on-location with compliant “kiosk mode”
- Embed landing pages anywhere
- Engage customers with coupons/offers
- Automate email review campaigns
- Automate SMS review campaigns
- Drop-shipped “review invite” cards
- Monitor all major and industry-specific review sites
- Get new review alerts from around the Web
- Stream latest and greatest reviews to your website and social media
- Track campaign performance
- Produce custom schedule or on-demand reports (PDF and interactive)
- Client- or staff-facing account dashboard under your brand and domain
- Access our API for integrations with your own site or dashboard
- Use API-based plugins for Wordpress, Joomla and Drupal
- Data analysis and insights via NLP, text analytics and more
- Advanced competitive intelligence and reporting
- Customized solutions to meet complex business cases
Pricing Info
Pricing Info
Grade.us has three plans that cater to specific business sizes and requirements. You can sign up for a live demo and a 14-day free trial to explore the software. For more information, contact the software provider’s sales team.
Meanwhile, here’s an overview of its enterprise pricing packages:
Professional – starting at $180/month
- If paid annually, $1,944/year ($162/month)
- 3 profiles
- Ideal for individual marketers and consultants
Agency – starting at $400/month
- If paid annually, $4,320/year ($360/month)
- 10 seats
- Ideal for local agencies and resellers
Partner/Enterprise – starting at $2,500/month
- If paid annually, $27,000/year ($2,250/month)
- 100 seats
- Ideal for larger agencies, franchises, and brands
Integrations
Integrations
Grade.us integrates with the following business systems and applications:
- WordPress
- Joomla
- Drupal
- API Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Duct Tape Marketing, NJS Marketing, Titan Web Agency
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Grade.us is a powerful and effective review management platform that enables businesses to create a review funnel process that is easy and efficient.
Company Email
support@grade.us
Contact No.
Company's Address
55 Park Ave., Suite 35
Bloomfield, NJ 07003
USA
Grade.us Comparisons
Popular Grade.us Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
sales@customersuccessbox.com
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
CustomerSuccessBox Comparisons
Popular CustomerSuccessBox Alternatives
Almost as essential as features and user support quality are pricing plans made available by Grade.us and CustomerSuccessBox. Although cost should not be a deciding aspect it’s definitely a significant thing to think about. You should look for a flexible pricing plan that can be adjusted to your team size and painlessly scaled up if your business expands. Make sure you don’t select packages that include extra functionalities that you won’t find useful and always try to contact with the vendor directly because enterprises can frequently benefit from special pricing. You should also check out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to invest any money and offers a practical overview of what it feels like to work with Grade.us and CustomerSuccessBox.
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