What is better GoToAssist or Tender Support? Comparing products to find the best Customer Support Software doesn't have to be difficult. On our review platform, we enable you to match GoToAssist and Tender Support and promptly see their varying features. We allow you to examine their functions, supported devices, level of support, prices, terms, plus more.
You can also compare their overall score (7.4 for GoToAssist vs. 7.8 for Tender Support) and overall customer satisfaction level (90% for GoToAssist vs. 94% for Tender Support). Take your time and assess your leading alternatives and determine which one is ideal for your company. You should also consider the vendor’s business viability; can they be relied upon and will they still be operating a few years from now?
People who don't have much time or would like to get a Customer Support Software recommendation from our team might want to examine these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
No Customer Support Software will be able to cover all the requirements of a company. Even though key features of GoToAssist and Tender Support are obviously a priority you should also carefully explore the integrations offered by each app. In many cases your team will already be working with other types of B2B software in your company and it’s definitely more beneficial to opt for apps that integrate well with one another. If you do that you can ensure an effortless exchange of information between your teams and services, which can really reduce time wasted on migrating between one app and the next.
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