GoToAssist
vsOnSIP
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access and control unattended computers
- Annotation tools
- Control Mac and PC computers
- Customer-initiated support
- File transfer
- In-session chat
- Integrated service desk module
- Integration APIs
- Integration with Get Satisfaction communities
- Mobile device remote support
- Multi-monitor navigation
- Multi-session support
- Remote Desktop Support (RDP)
- Remote diagnostics
- Session recording
- Session reporting
- Support from iPad or Android device
- Team-based support
- Two-way screen sharing
- Unlimited live end-user support
Pricing Info
Pricing Info
GoToAssist offers 2 pricing plans:
GoToAssist Plan – $69/mo (monthly) or $55/mo (billed annually, save 20%)
- Single User
- Named License
- 100 Unattended Machines
- Chat
- Diagnostics
- File Transfer
- Remote Control
- Screen Sharing
- Session Recording/Save Notes
GoToAssist Concurrent Plan – $124/mo (monthly) or $99/mo (billed annually, save 20%)
- Ideal for Teams
- Concurrent License
- 1,000 Unattended Machines
- Includes all features of GoToAssist Plan
Integrations
Integrations
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Company Email
Contact No.
Company's Address
Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, United States
GoToAssist Comparisons
Popular GoToAssist Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Personal attendant
- Auto attendant
- Voicemail
- Groups
- Web video calling
- Web voice calling
- Business hour rule
- Webphone
- SIP domain hosting
- Web calls links
- Multiparty video
- Call parking
- Enhanced music on hold
- Busy lamp field
- Announcements
- Dial by name directory
- Call recording
Pricing Info
OnSIP provides a detail enterprise pricing structure with multiple plans:
Free @ $0
- Up to 100 users
- Web voice calling
- Web video calling
- Multiparty video
- Unlimited extensions
- Web call buttons
- Web call links
- Web phones
- Presence
- Slack integration
- Chrome extension
- Zendesk integration
- Business hour rules
- SIP domain hosting
- Use any SIP phone, app
- Unlimited SIP-SIP internet calling
- Knowledgebase access
- Developer APIs
- Additional A La Carte
Pay as you go @ $0/user/month
- Everything in Free
- External PSTN calling
- Phone, email, ticket, IM support
- 5 voicemail boxes
- 3 auto attendants
- 3 ring groups
- 1 dail by name directory
- 1 announcement
- 5 music on hold channels
- 1 call recording user
Metered user @ $8.95/user/month
- Everything in PAYG
- Ring group
- Announcement
- Busy lamp field
- Call parking
- Voicemail Box
- Auto attendant
- Music on hold channel
- Enhanced music on hold
- Dial by name directory
Unlimited user @ $24.95/user/month
- Everything in Metered plan
- Unlimited standard area calling
- Call recording
Integrations
OnSIP integrates with the following business systems and applications:
- Slack
- Zendesk
- Google Analytics
- Highrise
- Odoo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mozilla, Disqus, Slash Gear
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based, real-time business phone system designed by Junction Networks for small and medium-sized businesses.
Company Email
Contact No.
Company's Address
Junction Networks
55 Broad Street, 20th Floor
New York, NY 10004
USA
OnSIP Comparisons
Popular OnSIP Alternatives
The software analyzed on this page are only a sliver of our complete Customer Support Software category and you should keep in mind that there could be more desirable services out there. If you want to make sure you make the wisest choice for your business we strongly encourage you to analyze more solutions first. You can also consider to consult our top 10 Customer Support Software list to find out which products are currently the highest-rated ones and dominate the market.
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