What is better GoBrunch or LiveOps? Finding the best Customer Support Software product is all about evaluating numerous solutions and identifying the top software for your specific needs. Our exclusive algorythm will give you a brief look at the general rating of GoBrunch and LiveOps. For overall quality and performance, GoBrunch scored 8.0, while LiveOps scored 7.1. On the other hand, for user satisfaction, GoBrunch earned 99%, while LiveOps earned 99%.
Below you can also check their characteristics, terms, plans, etc. to find out which application will be more suitable for your needs. An important element to check is if the application allows you to enable/disable permissions on various types of users to protect any critical business data.
In case you you want to quickly find the optimal Remote Support Software according to our review team we suggest you examine these services: Zendesk, Atera, ScreenConnect.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
If you are still having doubts about which app will perform best for your business it might be a sound idea to check out each service’s social metrics. These metrics are usually a sign of how popular a given product is and how wide is its online presence. For instance GoBrunch Twitter account has currently 658 followers. At the same time LiveOps Twitter is followed by 7029 users.
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