What is better GoBrunch or contactSPACE? There is a wide range of Customer Support Software products available for businesses these days. The ideal way to find out which app fits your needs best is to examine them side by side. For example, here you can review GoBrunch and contactSPACE for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (99% vs. 100%, respectively).
You can also check their features and pricing stipulations along with other useful information below. When matching products make sure you compare their related advantages and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, remember to assess other factors like security, backup, ease-of-use, and helpdesk support.
If you need to quickly decide on the more reliable Remote Support Software according to our experts we recommend you examine the following services: Zendesk, ScreenConnect, Atera.
contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services.
Silver – $105/user/month
10 Initiatives
WebRTC phones
Helpdesk support
Call recording
Interface editor
CallGuides
Voice analytics
Full reporting module
Agent dashboards
Monitoring dashboards
Preview dialler
Gold – $139/user/month
All features included in the Silver Package
Unlimited Initiatives
Inbound
Outcome-driven templated SMS/email
Progressive dialler
Platinum – $175/user/month
All features included in the Gold Package
CRM integration
Master database
Access to contact SPACE API
Live chat
Pre-connect status analyzer
Answering machine detection
Predictive dialler
Diamond – $239/user/month
All features included in the Platinum Plan
Call-time optimization
Real-time DNC checker
Quality assurance
Pulse performance analytics
Extended inbound
pcipayspace
Intellicast
contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.
contactSPACE integrates with a number of CRM systems and payment gateways including the following:
Blackbaud
Campaign Monitor
Hubspot
Keap
Salesforce
Zendesk
Zoho
Bambora
BPOINT
Braintree
CyberSource
eWAY
ezidebit
Fat Zebra
SecurePay
Stripe
Westpac PayWay
In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ASTIA, GiveTel, ALI Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.
No Customer Support Software will be perfect enough to solve all the requirements of a business. Even though main features of GoBrunch and contactSPACE are important you should also carefully explore the integrations supported by every service. Quote frequently you will already be working with other types of B2B software in your company and it’s definitely wiser to choose software that integrate well with one another. With that approach you can guarantee an effortless exchange of information between your teams and software used, which can really reduce time wasted on migrating between one solution and the next.
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