What is better GLPI or Surfboard? If you’re getting a difficult time picking the right Customer Support Software product for your circumstances, we suggest that you do a comparison of the available software and discover which one offers more positive aspects. For instance, here you can examine GLPI (overall score: 8.4; user rating: 100%) vs. Surfboard (overall score: 8.0; user rating: 93%) for their overall performance.
You can even see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Having a clear table to evaluate their features will significantly improve the odds of finding the best product for your company. Look closely at other areas of the software for example intuitiveness, adaptability, scalability, and pricing plans.
We did our best to review all popular IT Service Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, Zendesk, LiveAgent.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
In case you are still having second thoughts about which product will perform best for your company it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular a given product is and how large is its online presence. For instance GLPI Twitter profile has currently 1611 followers. At the same time Surfboard Twitter is followed by 15 people.
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