What is better GLPI or Chat Whisperer? If you wish for an effective Customer Support Software product for your company you have to make time to examine several alternatives. It doesn’t have to be tricky, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can find GLPI’s overall score of 8.4 and compare it against Chat Whisperer’s score of 8.5; or GLPI’s user satisfaction level at 100% versus Chat Whisperer’s 95% satisfaction score.
The comparison will allow you to spot the strengths and weaknesses of each software, and choose which matches your requirements better. Beyond the main features, the solution which is simple and intuitive is always the better product.
Our team put a lot of effort to review all popular IT Service Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshservice, LiveAgent.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
You should pay attention to the fact that while both GLPI and Chat Whisperer may provide a top quality range of features every software may be designed for a different business size. If you are analyzing various solutions you should give some attention to a company type they are catering to. Certain elements may scale up with no problem for large enterprises but if you run a small or mid-sized company it’s frequently better to refrain paying for complex features that you may never have a chance to use.
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