What is better Glassix or Salesforce LiveMessage? Comparing Glassix and Salesforce LiveMessage, it is simple to see which Customer Support Software product is the more suitable alternative. This means that your business can get the most productive and effective software. You can examine the specifics, including available tools, prices, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their overall scores to know which one looks to be better. Glassix has 8.6 points for overall quality and 96% rating for user satisfaction; while Salesforce LiveMessage has 8.9 points for overall quality and 100% for user satisfaction. Likewise, you can also check which software business is more dependable by sending an an email question to both and find out which one replies faster.
Our experts made sure to review all popular Customer Support Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Both Glassix and Salesforce LiveMessage were reviewed by a group of independent B2B experts who carried out a full examination of all key elements of each software. Their total rating was calculated with unique SmartScore algorithm that provides an individual partial score to every component including: main features, customer support, mobile device support, security, user satisfaction and media presence. We know useful features are not the only factor crucial to a business so we do our best to pay attention to all aspects of a service before coming up with its final score.
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